I’ll admit it. This ad got to me…a little bit.
Not hook-line-and-sinker such that I’m now a Tiger fan. But, Nike expertly redirected my attention to where it matters most in branding – my emotions. I connected with my heart and what I perceived to be Tiger’s heart. Simultaneously, my negative emotions were temporarily diffused and I began to reconsider Tiger as a man and brand.
Tiger, I am more prone to be inquisitive, to promote discussion. I want to find out what your thinking was. I want to find out what your feelings are. And did you learn anything.
His father’s voice over made me wonder what I was thinking and feeling as I watched this ad and what I have learned. You might be surprised. I was.
Thinking. I wanted to believe that there is some good in Tiger at his core. That he got seduced by excess and access and has suffered equally excessive judgment from the world. That maybe, just maybe, he is waking up to the impact of his self-absorbed ways. That he is soul searching about who he is and how he wants to be known.
Feeling. I was open and felt some warmth toward his humanity. His expression reminded me of my brother as a young kid when he emerged from my mom washing his mouth out with soap. Embarrassed. Vulnerable. Determined. Beaten, but not broken. I was rooting for him…a little.
What I have learned. Words can seduce and inspire but actions are the true measure of integrity. I can change my mind. I can forgive… in time. A celebrity’s image is often deceiving and completely unrelated to reality. Only time will tell.
Please understand, I didn’t completely leave my brain at the door when I watched the ad. I’m still a woman and I still believe that if you want to sleep with countless women, you’re entitled to as long as you don’t drag someone else into your drama by marrying them, promising a lifetime of fidelity and having children with them. And, I can still laugh at intelligent parodies.
That said, Nike deserves some kudos for walking a very fine line here. They displayed bold loyalty to Tiger without condoning, yet
implicitly acknowledging, his behavior. And whether you loathe or love
the ad, it was back-to-basics creative risk-taking at a pivotal
moment. In my opinion, they not only took a positive first step in rebuilding Tiger’s brand, Nike also fine-tuned its own brand.
So do I love or loathe Tiger's brand?
Neither.
I’m curious about how Tiger will learn (or not) from his downfall. More than anything, I am hopeful. I hope Tiger becomes a man to be admired for more than golf. I hope he becomes a great man – and that has nothing to do with golf.
To the real great men and great brands out there, shine on.


Comments
Give me a break. Woods, like the rest of us, creates his own character and must live with the results. He demonstrated utter disdain for his wife and children, having serial bouts of unprotected sex (according to almost all the women) with partners who themselves one would suspect -- at least the call girls and porn stars among them -- have had multiple partners. Nothing to empathize with here, no matter what Nike may attempt. This is a selfish, wholly self-absorbed, unrepentant narcissist.
And all that he apologizes for, all his sad-eyed pronouncements about wanting to change? You have it right: let's analyze those statements in the context of marketing...because that it all it is.
I was one of his biggest fans. No longer. Yesterday, I rooted against him...even yelled "Noonan", at the TV as he putted.
He is back making headlines again.
Even the though the Nike ad was an interesting concept, I would have been more interested to hear his mother's voice !
...as everyone knows, Tiger's father was a womanizer too.....maybe worst than Tiger. So what did he learn from it ? to be like his father! What did Nike learn from it? Perhaps that people only care about Tiger's golf ...Maybe that is as it should be . I dont know anymore. the media has been too successful at blurring the line.
I am not a branding expert as Katy is, but I find the ad personally distasteful, just as I have found his behavior distasteful.
He continues to play great golf, but will he continue to be a role model for millions of kids? Time will tell.
Will Nike sell more shoes and product because of the ad? Probably.
As a left-handed golfer, I'll admit that Tiger has never been "my guy." Too cold and distant, and with a focus on winning that is admirable yet tiresome. Objectively speaking, I think he's already the greatest golfer of all time.
As a marketing strategist, I think the P.R. handling of this whole affair (pun intended) has been a case study in what not to do. David Letterman handled a similar situation quickly and proactively, and the story practically disappeared overnight.
But as a person, I've paradoxically warmed slightly to Tiger, perhaps because this has humanized him.
To this specific ad, something tells me a truly new Tiger with changed stripes might have rejected the concept. "I made the mistakes, guys. Let's not drag my father into this."
I played it four times. For me - it did not seem genuine. I had to ask myself why it is good for the brand or the spokesperson to invoke someone who passed in a way that questions the spokesperson - If Tiger is truly feeling that way and needs the forgiveness of his father - what does Nike have to do with that. And that may have not been the intention at all - but it is how I perceived the ad's meaning.
Shock treatment does not encourage my checkbook (debit card etc.) to open
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